Without doubt it’s the key to a successful move – the removal van and all those who get paid by the van’s owner to transport your possessions from one place to another. On the whole these days it’s pretty rare to get landed with a bunch of cowboys who will have lassoed you to the worst moving day scenario imaginable; yet it can happen.

Here’s how to remove the angst when deciding which removal firm to trust with your belongings.

Unless you have an uncle who runs his own impeccable firm, you will have to do what the majority of people do and that’s go find one via the Internet. In the old days we used to have to rely on a thick directory called the Yellow Pages (and yes, the pages were yellow) to locate a business such as a removal firm that seemed to be a shining example to its profession.

Thankfully, we now have websites to gauge the value and worth of businesses right across the board. Much better than a half page add in a directory, a website can give you all the information you need in much more depth. However, you can tell a lot just by the website itself.

It’s all about care. If the website looks like it’s been put together by a 2 year-old in a blindfold in less than ten minutes then there’s a good chance the firm whose services it is advertising will care nothing for you as a customer except your money.

That’s not what you want. You want the utmost in undivided attention – and that is the least you should expect. Moving your possessions is a serious concern and if the firm isn’t going to be all that concerned with you then you don’t want them looking after your stuff.

Another sure-fire sign that the firm can’t be trusted should be as clear as day to you if it seems reluctant to provide you with a quote. If you have to ask more than once to be given at least a fairly ball-park estimate, then the alarm bells should be ringing loud and raucously.

Lack of customer feedback or positive comments are another strong indicator that this friendly, family-run business, that says it has been established since 1872, is in fact a fly-by-night sham run by cack-handed charlatans. Avoid like the plague.

Because you’ll feel like you’ve been hit by one if you are unlucky enough to get stung by an unreliable removal team.

By Mitch Wicking

A journalist and reporter for many years Mitch enjoys investigating Life's little wonders for Hackworthy and many other domains and topics. Click here to find out more.

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